Shopify
COMMERCESync orders, refunds, and customer context.
Beamdesk plugs into shipped commerce, payments, messaging, email, voice, social, engineering, knowledge, analytics, and finance tools.
Sync orders, refunds, and customer context.
Bring store activity into the support queue.
Lookup orders, customers, and fulfillment state.
Check payments, invoices, disputes, and plans.
Route escalations and incident updates to channels.
Send escalations and operational updates to team channels.
Handle Telegram conversations from the shared support queue.
Handle customer messages from WhatsApp threads.
Receive and route WhatsApp Cloud API webhook events.
Power SMS, voice, and programmable messaging.
Connect voice AI calls and transcripts to Beamdesk workflows.
Route PSTN voice events into the support workspace.
Route social DMs into the same workspace.
Support customers from Messenger threads.
Capture social support events from Twitter webhooks.
Turn support mailboxes into shared queues.
Connect any mailbox that supports standard IMAP access.
Track repository events and engineering context from GitHub.
Send product issues to triage with ticket context.
Attach error and incident context to support workflows.
Use Notion pages and databases as operational knowledge.
Install and manage Beamdesk tags through GTM.
Look up Polish invoicing records for billing support.